Shipping Policy

Delivery Locations

Zumalka ships to the USA and to most parts of the world.

Shipping Carrier

We have partnered with Canada Post to bring you the most reliable shipping service.

Order Processing

All online orders are shipped within 1–2 business days (Monday to Friday) of being received, with the exception of holidays. Please note that whether you choose regular shipping or express shipping, your order will be subject to 1-2 business days of processing time in our warehouse before it ships. Once your order has shipped, a shipping notification with tracking details (if applies) will be sent to the email address provided at checkout.

Order Tracking

All orders delivered within the USA automatically have a tracking number. For International orders, only Express Shipping options will have a tracking number. If your order has not arrived please contact our Customer Happiness team for tracking assistance at support@zumalka.com

Delivery Times

Orders are usually dispatched within 1-2 business days. We endeavor to get your order to you as soon as possible. However, an order's delivery might be prolonged due to circumstances beyond our control. Such circumstances include issues with the delivery company, weather, customs processing, etc. While it certainly is our responsibility to get your order to you as soon as possible, we cannot take responsibility for possible delays that are out of our control. We appreciate your understanding and please know we are always here to assist you.